Akshit K GuptaDesigning Customer Support for Neobanks/ FintechHow much time we would have spent on IVRs on telecoms and banks getting a resolution on our queries. It is important for neobanks and…2 min read·Jan 17, 2021----
Akshit K GuptaBharat Bill Payment System — Pros and PitfallsA. Gaps in the existing bill payment system5 min read·Jan 9, 2021----
Akshit K GuptaProduct Roadmap for implementing financial services for Blue-collar workersBlue-collar workers are one of the most underserved segments in India. There are 100 million blue collar workers in India collectively…3 min read·Jan 1, 2021----